Values and understands the importance of diversity, equity, and inclusion among all IMA associates
Develops pathways to effectively monitor and analyze State & Federal regulations impacting employee benefits
Creates summary communications of regulatory actions to provide internal and external customer education
Serves as a liaison with external employee benefit legal resources to secure opinions and clarifications of regulatory guidance as needed
Leads the development of technical tools, visual aids, and recorded presentations to assist Benefit service teams and clients with benefit compliance needs
Monitors, researches, and responds to internal and external customer compliance inquiries
Assists in establishing standards for workflows, processes, and service team education in partnership with the employee benefits operations team
Provides new benefit associate and ongoing benefit service team training for compliance related topics
Lead presentations, and vets external resources to facilitate webinars and potential referrals for compliance services
Requirements
5-10 years of similar experience
Four-year college degree or equivalent work experience
Ability to perform well under pressure, on multiple work streams, and with tight deadlines