Day-to-day management of operations carried out by the assigned team to ensure the highest level of service to our clients
Managing the workflow, processes and the staff between Poznan, and other offices, in partnership with peers located in the EMEA region
Continually improving the process while keeping key controls top of the mind
Managing staff development, being point of escalation for clients, creating actionable objectives, and providing regular feedback on the progress, ensuring motivation and positive atmosphere within the team
Close collaboration with the leadership group, both locally and globally, on various business improvements projects, related to workflow changes, system updates or other strategic initiatives
Requirements
Well-developed verbal and written English and German communication skills
Deep understanding of leader's role
Willingness to self-develop and drive for learning
Experience in leading projects or initiatives will be an asset
Strong people development, customer-oriented and continuous improvement mindset
Benefits
Private health insurance for employees and their family
Group life insurance
Pension plan
Lunch card
Gym
Office canteen discounts
Development opportunities by using the company's on-line training database and LinkedIn Learning
Participation in projects and training sessions focused on both soft skills and technical skills
Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees)
Opportunity to get involved in social projects and local initiatives