Key skills
LeadershipCommunicationCollaboration
About this role
Role Overview
- Day-to-day management of operations carried out by the assigned team to ensure the highest level of service to our clients
- Managing the workflow, processes and the staff between Poznan, and other offices, in partnership with peers located in the EMEA region
- Continually improving the process while keeping key controls top of the mind
- Managing staff development, being point of escalation for clients, creating actionable objectives, and providing regular feedback on the progress, ensuring motivation and positive atmosphere within the team
- Close collaboration with the leadership group, both locally and globally, on various business improvements projects, related to workflow changes, system updates or other strategic initiatives
Requirements
- Well-developed verbal and written English and German communication skills
- Deep understanding of leader's role
- Willingness to self-develop and drive for learning
- Experience in leading projects or initiatives will be an asset
- Strong people development, customer-oriented and continuous improvement mindset
Benefits
- Private health insurance for employees and their family
- Group life insurance
- Pension plan
- Lunch card
- Gym
- Office canteen discounts
- Development opportunities by using the company's on-line training database and LinkedIn Learning
- Participation in projects and training sessions focused on both soft skills and technical skills
- Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees)
- Opportunity to get involved in social projects and local initiatives