Head of Product – UK Pension Administration Software

Role Overview

• Provide day-to-day leadership, coaching, and mentorship to Product Managers, raising capability and ensuring consistently high standards of product thinking and execution
• Define, embed and uphold best practice across the Product Management function, including discovery, prioritisation, roadmap development, value measurement, and stakeholder engagement
• Ensure product briefs include clear business cases demonstrating how solutions meet client needs and deliver measurable return on investment
• Maintain accountability for the quality, clarity, and consistency of product artefacts and decision-making across squads, balancing standards with team autonomy
• Own and shape value propositions, ensuring products solve meaningful, high-value problems for pension schemes, insurers, and administrators
• Drive commercial alignment in product investment decisions based on revenue impact, cost efficiency, strategic value, and long-term sustainability
• Partner closely with Sales and Marketing to ensure positioning, messaging, and go-to-market narratives accurately reflect product capability and roadmap intent
• Ensure squad-level roadmaps align to a cohesive overarching product strategy, avoiding siloed or locally optimised decision-making
• Own end-to-end product lifecycle accountability, from discovery and business case through to launch, optimisation, operation, and decommissioning
• Apply systems thinking to understand interdependencies across the pensions platform, including regulatory compliance, operational processes, and user experience
• Drive a shift from output-based delivery to outcome-based delivery, defining clear success measures tied to user and business value
• Partner with Engineering and Delivery leadership to ensure clear problem definition, aligned priorities, and effective trade-off decisions
• Collaborate with Sales and Marketing to support go-to-market execution, including shaping propositions, messaging, assets, and participating in client and prospect engagement where required
• Act as a senior advocate for product-led thinking in technical and architectural discussions, balancing quality, risk, speed, and value
• Maintain strong domain expertise in UK pensions and regulatory frameworks, ensuring compliance and forward-looking product direction

Requirements

• Significant experience leading Product Managers within a software organisation
• Strong commercial acumen with demonstrable experience linking product decisions to revenue growth, cost efficiency, or strategic advantage
• Experience in pensions administration, financial services, fintech, or another complex regulated industry is essential
• Proven delivery of complex software products from concept through to stable operation in regulated environments