Project Delivery Manager

Role Overview

• Partner with the Prime Sales team to understand customer warehouse layouts, throughput requirements, integration complexity (WMS, ERP, MES), and geographic deployment constraints.
• Define implementation strategies for AMR, AS/RS, and software deployments—factoring in site infrastructure, racking configurations, and network readiness.
• Develop high-level project timelines and resource estimates to support proposals and SOW development.
• Collaborate with Solutions Engineering and Finance to validate effort estimates, hardware lead times, and service delivery costs.
• Lead the Sales-to-Delivery handover process, ensuring all contractual commitments, scope boundaries, and customer expectations are clearly documented and understood.
• Analyze contracts to define scope, key deliverables, acceptance criteria, and major milestones aligned to Prime's delivery methodology.
• Establish the project charter, RACI, communication protocols, and cadenced governance structure (weekly status calls, steering committees, etc.).
• Conduct gap analysis with customer and Prime cross-functional teams (Hardware Engineering, Software, Supply Chain, Field Services) to surface risks early.
• Define measurable success criteria, go-live KPIs, throughput targets, system uptime SLAs, and establish baselines for performance tracking.
• Monitor progress against timelines, budget, and milestone commitments; proactively surface risks and drive resolution before they impact go-live.
• Maintain clear, consistent communication across all stakeholders—customer leadership, Prime HQ (Denver), field teams, and third-party integrators.

Requirements

• 12+ years of progressive experience in Project/Program Management, with demonstrated ownership of complex, multi-stakeholder deployments.
• 7+ years of hands-on experience in warehouse operations, distribution center commissioning, or end-to-end automation deployment (AMRs, AS/RS, conveyors, robotics, or similar).
• Proven track record managing hardware + software integration projects in industries such as warehousing, e-commerce fulfillment, supply chain, logistics, manufacturing, or cold chain.
• Direct experience commissioning goods-to-person systems, automated storage & retrieval, or robotic picking solutions is highly desirable.
• Strategic thinker with strong organizational agility; able to manage multiple concurrent projects at different phases.
• Strong analytical and problem-solving skills; comfortable making data-driven decisions in ambiguous, fast-moving environments.
• Demonstrated ability to influence, negotiate, and drive alignment across cross-functional teams without direct authority.
• Excellent written and verbal communication skills; confident presenting to C-suite and frontline operations teams alike.
• Proficiency with JIRA (issue tracking), Confluence (documentation), and standard project management tools (MS Project, Smartsheet, or equivalent).
• Comfortable operating in a startup-scale environment where processes are evolving and initiative is rewarded.
• Willingness to travel domestically and internationally for site visits, commissioning, and customer engagement (up to 40%).

Tech Stack

• ERP

Benefits

• Employer-subsidized medical, dental, and vision insurance plans to support your health and wellbeing.
• Dedicated vacation and sick leave that allows you to recharge and take care of yourself when needed.
• Invaluable hands-on experience with cutting-edge robotics technology that keeps your skills at the industry forefront.
• A collaborative culture where innovation thrives and your work has a real impact.
• The excitement of contributing to transformative technology in a fast-growing industry.