Key skills
Sales
About this role
Role Overview
- Supporting field teams in the execution of strategic plans and campaigns
- Support ongoing brand initiatives including transition from retail to specialty pharmacy partners
- Broaden brand awareness by fulfilling basic office needs that reinforce product acquisition within healthcare settings
- Engage with Healthcare Professionals in the support of product access points and management of client materials
- Establish phone presence; commanding & disarming, ability to create rapport, network, build, and maintain productive business relationships
- Adhere to new therapeutic areas and channels of business and adapt to organizational change
- Leverage and use customer networks, resources and tools via phone/web to expand connectivity, reach and interest across stakeholders
- Verify and complete required data entry including details of the target’s responses, notes and any follow
- through actions
- Maintain call productivity and metrics
- Manage daily call activity to optimize time and maximize the achievement of sales objectives
- Listen and respond appropriately to customer needs and questions
- Demonstrate thorough knowledge of the Client’s products
- Successfully complete the Client’s product training and meet training expectations set by the Client
- Effectively and timely communicate with the Virtual Sales Manager, Field Regional Sales Manager, and Field counterparts on project’s progress
- Execute sales strategies in compliance with Federal Healthcare Program requirements and FDA’s promotional regulations
Requirements
- Bachelor’s degree or equivalent experience
- 2+ years of sales experience, pharmaceutical experience preferred
- Previous virtual/contact center sales experience required
- Strong technical acumen
- Strong work ethic, ability to build rapport quickly
- Positive attitude, adaptable to new situations
- Open to and actively solicits feedback on performance and skill development
Benefits
- Competitive compensation
- Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
- Employee discounts & exclusive promotions
- Recognition programs, contests, and company-wide awards
- Exceptional, collaborative culture
- Best Places to Work in BioPharma (2022, 2023, & 2025)
- Certified Great Place to Work (2022, 2023, 2024 & 2025)