Data & Support Administrator – Absence

Role Overview

• Perform Excel-based tasks to support ad hoc requests, including data lookups, pivot tables, and other formulas
• Conduct basic data analysis to identify trends, validate data accuracy, and support business decision-making
• Manage the Reporting & Analytics inbox, including monitoring requests, prioritizing tasks, and routing inquiries to appropriate team members
• Execute recurring and ad hoc reporting processes (weekly, monthly, quarterly), ensuring accuracy and timely delivery
• Respond to and resolve higher-level Reporting & Analytics inquiries
• Maintain and update Reporting & Analytics standard operating procedures (SOPs) to ensure documentation is current and accurate
• Support cross-functional business initiatives, including customer-specific reporting and data projects
• Coordinate and schedule meetings, including preparing agendas and taking notes as needed
• Perform administrative and clerical functions, including document preparation, spreadsheet management, and creation of ad hoc reports
• Perform other duties as assigned

Requirements

• High school degree or GED required
• Bachelor’s degree preferred
• 1 year of experience in data analytics or similar role preferred
• Experience in Microsoft Excel/Word/PowerPoint/Power BI required
• Excellent time management and organizational skills
• Ability to work independently to meet project deadlines
• Strong attention to detail
• Excellent communication skills to maintain professional communication with internal teams
• Excellent problem-solving skills
• Excellent interpersonal skills
• Self-starter with ability to multi-task and work autonomously

Benefits

• Full benefits package
• Paid Time Off (PTO)
• medical
• dental
• vision
• 401(k) with match
• robust EAP
• wellness program