Execute highly specialized billing functions to ensure accurate and timely invoices for Commercial and Industrial, Gas Transport, Solar Gardens, Steam, Chilled Water and Wholesale/Transmission accounts.
Interpret, analyze and apply a wide range of tariffs and rate structures across Xcel Energy’s operating companies with precision and consistency.
Coordinate and analyze complex technical data to support billing activities for regulated and non-regulated customers.
Assess and process interval measurement and billing data to generate accurate and timely customer invoices.
Research, design, test, and implement customized billing solutions to meet unique contractual requirements for Commercial and Industrial customers.
Collaborate with various internal departments to resolve complex billing issues, ensure high-quality customer service, and maintain operational continuity across the organization.
Maintain rigorous data integrity and adherence to billing processes across all operating systems to support enterprise-wide financial reliability.
Exercise independent judgment and initiative within established parameters to drive billing accuracy, timeliness and compliance, which is impactful to the company’s earnings determination process.
Work closely with field technicians to identify and address service-related issues, and proactively initiate field maintenance requests
Post-secondary education or at least 7 years relevant experience, including: 5 years in utility billing or related function such as finance, accounting, rates, customer service.
Familiarity with utility regulatory requirements.
Strong written and verbal communication skills.
Proficient in Microsoft Office applications.
Demonstrated experience in analytical or accounting-based work.
Ability to manage multiple projects simultaneously.
Benefits
Spot On Bonus
Medical/Pharmacy Plan
Dental
Vision
Life Insurance
Dependent Care Reimbursement Account
Health Care Reimbursement Account
Health Savings Account (HSA) (if enrolled in eligible health plan)
Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
Transportation Reimbursement Account
Short-term disability (STD)
Long-term disability (LTD)
Employee Assistance Program (EAP)
Fitness Center Reimbursement (if enrolled in eligible health plan)