The Associate TAM works alongside Technical Account Managers within the Customer Success organization with a portfolio of clients who have subscribed to the VIP Program.
The Associate TAM will act as a Varicent adviser to client resources with the aim to maximize the VIP client’s return on their Varicent investment.
This will require building strong relationships with all stakeholders and supporting business goals by solving go-to-market challenges with innovative solutions.
This will include answering product, process, and solution specific questions as well as proactively monitoring existing solutions for optimal performance.
Adapting and evolving existing solution with net new implementation and adoption of new features and functionality will help further drive the value of Varicent solutions.
Working in tandem with the primary TAM, the Associate TAM will play an integral role in owning the customer’s technical success and supporting all system and solution–focused conversations.

At least 5 years of experience in IT Consulting, Enterprise Software Implementation.
Prior experience with Query Based Languages and Relational Databases.
Technical data skills including strong experience with SQL data manipulation, Microsoft Excel.
Preferred: Understanding of Sales Performance Management domain.
Strongly Preferred: Hands-on experience of Varicent software products (Administering, implementing and/or supporting).
Basic knowledge of system configurations, data models, and data integration best practice concepts.

Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you require accommodation at any time during the recruitment process please email accomodations@varicent.com.
Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Associate Technical Account Manager – Data-Focused

Key skills