Serve as a trusted advisor and strategic counselor to executive leadership and their team.
Function as an operational linchpin and strategic facilitator fundamental to the efficiency and effectiveness of the teams, requiring strong knowledge and understanding of technology operations, product models, communications, annual planning, workforce and staffing, and budget insight.
Deliver operational oversight and execution for your aligned CIO acting as the point of contact for all BSL services including strategy, communications, workforce management, risk and control, demand management, financial management, employee engagement and reporting.
Provide executive support for special initiatives, engagement related activities, and ad-hoc operational requests.
Lead the strategy and resolution of highly complex and unique challenges requiring in depth evaluation and cross channel collaboration.
Engage with the technology leaders to provide support and drive strategic initiatives for the business and for execution of operational processes.
Advise and influence leadership in support of developing programs that are effective and efficient for highly complex business and technical needs across one or more lines of business.

7+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education

Senior Lead Technology Business Services Consultant

Key skills