Own the end-to-end White Label Program, including strategy, execution, and performance tracking
Develop and refine the partner value proposition, onboarding process, and engagement model
Identify opportunities to scale and improve the program
Act as the primary point of contact for all white label partners
Build strong, long-term relationships with key stakeholders
Monitor partner performance and proactively address gaps
Lead onboarding of new partners, ensuring a seamless launch
Work with your own BDR team to prospect and build relationships with new partners
Train partners on New Silver products, processes, and systems
Create materials and playbooks to support partner success
Drive loan volume through partner channels
Identify upsell and expansion opportunities within existing partnerships
Collaborate with Sales and Marketing to support partner-driven growth
Act as the internal advocate for partner needs and feedback
Help streamline processes to improve partner and borrower experience
Track KPIs including partner performance, conversion rates, and revenue contribution
Provide regular reporting and insights to leadership
Use data to inform strategy and decision-making

3+ years of experience in Partnerships, Account Management, or Business Development
Experience in real estate construction and fix and flip lending required
Commercially driven with a focus on revenue and performance metrics
Excellent communication and stakeholder management skills
Ability and desire to work hard and be available
Ability to work in a fast-paced, high-growth environment

Partner Relationship Manager

Key skills