ClearSource BPORemote
Technical Support Specialist – Solar Campaign
Philippines
Full Time
1 hour ago
No Sponsorship
Key skills
Leadership
About this role
Role Overview
- Create accurate solar permit packages that meet AHJ requirements, client processes, SLAs, productivity goals, and quality standards.
- Assist homeowners with account setup, system activation, and commissioning.
- Educate homeowners on energy production, consumption, and battery functionality.
- Resolve activation and monitoring issues (e.g., offline gateways, missing data).
- Collaborate with internal teams and manufacturer support for escalations.
Requirements
- Engineering graduates preferred; or other technical course graduates with at least one year of hands‑on experience using AutoCAD or exposure to solar-related projects.
- 1–3 years of experience in technical support, preferably within the solar or energy industry.
- Familiarity with homeowner support or home technology products, with working knowledge of platforms in solar supports.
Benefits
- Medical and dental insurance (with free dependent coverage!)
- Group life insurance for peace of mind.
- Paid time off (PTO) – Because work-life balance matters.
- Outstanding career growth opportunities – Learn, advance, and develop your career.
- A fun, innovative, and energetic team culture – Be part of a company that values its employees
- Skills and leadership development to help you reach your full potential.
- Free meal for onsite employees