Agency Directed Services Case Manager

Role Overview

• Complete and review required case record documentation.
• Work with referral sources and market services.
• Provide support to families in the Agency Directed Services program.
• Create and maintain caregiver profiles, uploading new client packets in CareSmartz 360.
• Prepare paperwork for intake visits and other visits as needed.
• Scan and upload approvals, denials, and appeal information into CareSmartz 360.
• Speak with referral sources and potential new referrals about the services.
• Work with CareSmartz 360 to identify and implement needed improvements for the program.
• Document interactions in CareSmartz 360.

Requirements

• An Associate’s degree with experience working in human service programs or organizations that serve individuals with disabilities or aging populations is required.
• A comparable combination of professional and/or personal experience and education may be considered.

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• Flexible work from home options