Establish and deliver study-level patient engagement strategies across assigned studies, programs, or disease areas.
Plan, coordinate, and ensure on-time delivery of patient recruitment and retention activities, incorporating diversity goals.
Track, monitor, and report progress on Patient Centricity and Engagement (PCE) tactics, providing insights and recommendations.
Manage the study-level PCE budget, including forecasting and tracking spend.
Define, monitor, and evaluate vendor KPIs, ensuring alignment and delivery to expectations.
Provide strong stakeholder management across study teams, ensuring alignment and smooth delivery of engagement activities.
Oversee vendor delivery, ensuring quality, compliance, and seamless execution of PCE initiatives.
Communicate proactively and clearly with internal and external stakeholders, sharing updates and insights.
Leverage patient, caregiver, and site insights to guide decision-making and improve trial experience.
Champion patient-first thinking, supporting the creation of materials and approaches that reflect patient needs.
Deliver cross-functional support of initiatives for effective execution of clinical trials.

B.A. or B.Sc. in a scientific discipline; advanced degree preferred.
Minimum of 5 years as a Patient Recruitment and Retention specialist within pharma, biotech, CRO, or vendor.
Strong vendor management experience.
Ability to influence without authority.
Works well independently and collaboratively.
Scientifically and clinically astute with strong project management, communication skills, and business acumen.

Medical, Dental, Vision, & Life insurances
Fitness & Wellness programs including a fitness reimbursement
Short
and Long-Term Disability insurance
A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
Up to 12 company paid holidays + 3 paid days off for Personal Significance
80 hours of sick time per calendar year
Paid Maternity and Parental Leave benefit
401(k) program participation with company matched contributions
Employee stock purchase plan
Tuition reimbursement of up to $10,000 per calendar year
Employee Resource Groups participation

Senior Manager, Patient Centricity and Engagement Lead

Key skills