Provide customer service to our policyholders that exceed their expectations and deliver on the GEICO promise
Assure coverage for each loss and all policy provisions before processing payments
Investigate all aspects of the claim to determine liability percentage and legal responsibility
Identify and evaluate claims indicators of fraud and escalate as appropriate
Utilize all claims tools provided to properly evaluate liability and extent of damages
Negotiate claims settlements for evaluated damages with insureds, claimants and/or attorneys as assigned
Authorize negotiated payment for established damages within your designated authority
Submit requests for authority on evaluations that exceed your personal, assigned authority
Ensure all compliance requirements are met in a timely and professional manner
Adjust reserves adequately on all new and existing claims
Participate as an active member of claims forums as required
Communicate findings to claims management team as required

Minimum five (5) years of highly successful Bodily Injury claims handling experience
Must have prior private passenger automotive liability claims experience
Must have an active Adjuster license at time of hire
Outstanding customer service and professional communication skills, both oral and written
Understanding and ability to execute and comply with Department of Insurance Guidelines and Requirements as established in the Insurance Code
Exceptional negotiating skills
Proficient computer skills with ability to function in all Microsoft Office Programs
Highly organized
Ability to multi-task and prioritize successfully in a fast paced, high-volume environment
Litigation handling experience, preferred but not required
Demonstrated ability to exercise good judgement

Casualty Claims Examiner

Key skills