Oversee shuttle logistics operations associated with the delivery of customer merchandise
Ensure all deliveries are completed within an established time frame
Travel daily to assigned client retail location for compliance with RLX standards
Manage relationships with motor carriers and client representatives
Conduct daily onsite store audits to ensure client satisfaction with RLX deliverables
Identify opportunities to enhance customer experience and operational performance

1-2 years of last mile distribution, and/or supply chain operations experience
Must be proficient in Microsoft Office suite, specifically Excel and Power BI
Ability to learn new technology/software and processes quickly
Ability to complete work in a timely, accurate, and thorough manner
Must have reliable transportation to commute to the workplace and attend client meetings as necessary.
Must have a current and valid US driver's license

Professional appearance always
Opportunities to enhance customer experience and operational performance
Collaborate with fellow peers on daily functions including work allocation, training, and problem resolution

Manager, Field Shuttle Operations

Key skills