Plan and conduct end-to-end user research, defining qualitative and quantitative approaches, recruitment methods and delivering actionable insights back to the team.
Scope and gather requirements through structured facilitation of collaborative working sessions, including project kick-offs, design jams and workshops.
Own and deliver end-to-end UX solutions that move meaningful customer and business metrics.
Support the creation of living artefacts including journey maps, process flows, personas and product recommendations, to align and co-design with stakeholders.
Identify problems and opportunities that influence the product roadmap and contribute to business objectives and key results (OKRs).
Collaborate with Product Managers, Engineers and key business stakeholders to strengthen cross-functional ways of working.
Advocate for design excellence and contribute to the ongoing improvement of the design practice.

Tertiary qualification in UX, Visual Communication, Service Design or a related field.
2–5 years of experience in a UX/UI or transferable design role.
Strong systems thinking. You’re thorough in the detail but can connect and understand how micro decisions affect the bigger picture.
An exceptional communicator: clear, concise and an active listener who gives and receives feedback with emotional intelligence.
Comfortable navigating ambiguity and adapting to shifting priorities with a positive outlook.
Proficient in design and research tools including Figma, Miro and Dovetail.
Bias to impact over process. You’re willing to try new ways and are constantly honing your craft.

Flexible and hybrid working
$500 every year to spend on your wellbeing
Take an extra Annual Leave day off on us every financial year, with A Day on Wisr
Own your career journey by upskilling with unlimited access to LinkedIn Learning
Access to ClassPass for a range of fitness and wellness options
Generous paid parental leave to support your transition to parenthood
Regular social events and awesome team offsites
Access to our Employee Assistance Program, Uprise with up to 6 coaching sessions per year

Product Designer

Key skills