Resolve complex queries that have been escalated for a portfolio of customers
Coordinate and chair the governance meeting with senior stakeholders
Go to customer premises to discuss and recover invalid debt with senior stakeholders in the customer’s organizations
Take ownership for deductions and work with sales and other stakeholders to reduce opportunities for customers to make deductions
Collaborate with sales and other functions to manage debt collection and quickly resolve disputes
Provide guidance to the shared services team to ensure that collection of overdues are minimized along with invalid debt

Experiencia mínima de 4 años en cartera, créditos, aplicación de pagos, contabilidad, finanzas.
Profesional en Economía, Administración de Empresas, Contabilidad, Finanzas, Ingenieria o carreras afines.
Conocimiento en MS Office y excelente manejo de excel.
Inglés avanzado.
Experiencia en compañías de Consumo Masivo.
Deseable. Manejo de SAP.

Credit and Collections Analyst

Key skills