Act as a proactive scout for the network, reviewing NMC tickets, alarming data, and existing automations to spot trends and identify new opportunities for innovation.
Perform deep-dive data analysis into various systems to evaluate the performance of current workflows and determine their business impact.
Synthesize information into a cohesive picture that enables the team to improve the network through strategic automation.
Stay in sync with the broader US-based team to ensure all automation efforts align with current operational needs.
Requirements
A Bachelor’s degree or four or more years of work experience.
Foundational Python knowledge or significant experience in Network Automation.
Proven experience with data analysis, specifically the ability to identify trends within complex datasets.
Experience or the ability to quickly gain proficiency in ticketing and notification systems such as vRepair, Remedy, UTP, and Echo.
Willingness to work a schedule that includes overlap with the US day shift (specifically for weekly staff meetings and initial training).