About this role

Conduct daily visits to client locations for the purpose of Breakfix install, refurbish and maintain EPoS equipment, chip and pin devices, tablets, digital menu boards, media screens, kitchen management systems, routers, Wi-Fi and other pertinent IT equipment.
Travel to client sites to provide on-site equipment swap-out services.
Perform the setup of Wi-Fi devices and identify faults with data network cables on-site.
Troubleshoot and resolve technical, hardware, or software issues during site visits and escalate as necessary.
Ensure troubleshooting steps and actions are well documented and signed off by the client.

Experience in installing EPoS within the retail or hospitality industry would be ideal.
Willingness to travel to client sites daily.
Technical mindset and logical approach to troubleshooting.
Knowledge in identifying faults with data network cables.
Previous experience as an IT Technical Support Engineer, Network Engineer, or Telecoms / Broadband Engineer is highly desirable.
1 year of IT support experience (preferred).
1 year of EPOS experience (preferred).
UK Manual Driving Licence (required).