Technical documentation writing, not transaction processing. Technical writing samples will be requested if granted an interview.
Provide functional and/or technical writing support for resolution of internal program inquiries.
Liaise with other teams members as required to resolve questions/issues in a timely manner. Emphasis on ensuring proper documentation, notification, escalation, tracking and follow up.
Create and write original documents
Develop, review and edit documentation of technical IT products, policies, security standards, processes, procedures and deployments
Conduct relevant research, data analysis, and create reports
Communicate with team members, engineers and Subject Matter Experts to identify the process, document, and publish Standard Operating Procedures
Maintain responsibility for completion and accuracy of work products
Convey technical details clearly to a range of audiences, both in writing and verbally.

U.S. Citizen required
2+ years of Technical Writing related experience
Strong proficiency in the English language
Ability to work independently and as a team member with desire to be involved
Ability to manage time effectively working across multiple projects and deadlines
Desire to learn new skills
Deep interest in cyber and security challenges in information technology
Technical Writing
Detail Oriented
Problem Solving
Critical Thinking
Technical proficiency
Government compliance

Technical Writer

Key skills