Foreign Exchange Operations Specialist

Role Overview

• Oversight of incoming and outgoing FX payments across multiple currencies and settlement systems
• Oversight of trade details that are entered into the bank’s operations system in alignment with front-office confirmations.
• Ensure timely settlement of FX spot, forward, swap, and option transactions.
• Perform daily reconciliations of nostro/vostro accounts and investigate discrepancies.
• Resolve settlement failures, payment delays, and trade breaks in coordination with counterparties, custodians, and internal teams.
• Maintain accurate records for audit and regulatory purposes.
• Ensure adherence to internal risk controls, operational procedures, and anti-money laundering (AML) / sanctions screening requirements.
• Escalate unusual activity or potential fraud to compliance and management promptly.
• Support compliance with global regulatory reporting requirements.
• Provide operational support to corporate and institutional business partners & clients for FX transactions.
• Liaise with front-office traders, relationship managers, and treasury teams to ensure smooth trade execution.
• Address client inquiries regarding payment status, transaction charges, and settlement timelines.
• Prepare and present reports on foreign exchange activities for presentations to senior & executive management.
• Develop and maintain relationships with partner banks.
• Provide training and support to other team members on foreign exchange matters.
• Contribute to process improvement initiatives to enhance operational efficiency and reduce settlement risk.
• Lead and participate in testing and implementation of system upgrades or new payment platforms.

Requirements

• At least 5 years of FX payment operations and FX settlements within a banking environment.
• Strong understanding of international payment systems and SWIFT message formats (MT103, MT202, MT300, etc.) and global currency markets.
• Proficiency in FX trading platforms and financial software.
• Familiarity with FX products (spot, forward, swaps, options).
• Knowledge of AML, sanction screening, and regulatory requirements for cross-border transactions.
• Proficiency in Microsoft Excel and banking operations systems.
• High attention to detail, strong problem-solving skills, and ability to work under tight deadlines.
• Ability to utilize technical aptitude that allows for quick learning of company systems, platforms, and products.
• Strong customer service skills.
• Ability to work autonomously, escalating issues or problems as appropriate.
• Ability to recognize errors, issues, special requests, or inconsistencies in daily operations to solve or escalate to appropriate associate or manager.

Tech Stack

• Swift

Benefits

• Paid Time Off
• 401(k) matching program
• Annual incentive pay
• Paid holidays
• Comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
• Health savings, flexible spending, and dependent care accounts
• Adoption assistance
• Employee assistance program
• Fitness reimbursement
• Tuition reimbursement
• Associate wellbeing program
• Associate emergency fund
• Various associate banking benefits