Serve as the operational backbone of our Sales organization.
Equip the Sales team with tools, processes, training, and reporting.
Conduct regular assessments of the end-to-end sales process.
Document findings and build prioritized improvement plans.
Track progress against identified improvements and report outcomes.
Develop and distribute weekly and monthly reporting packages.
Own onboarding for new sales hires.
Develop and maintain sales playbooks and enablement materials.
Deliver structured training programs.
Build and maintain dashboards and reports for sales performance.
Act as primary point of contact for sales tool-related issues.
Manage and optimize lead management platforms (primarily Salesforce).
Ensure clean handoffs and alignment on lead management and strategic initiatives.

4+ years of experience in Sales Operations, Revenue Operations or a closely related role.
4+ years of experience in technology sales or similar role
Hands-on Salesforce or similar CRM experience, including pipeline reporting, lead management, workflow automation, etc.
Experience developing and delivering sales training or enablement programs.
Strong analytical skills with the ability to translate data into actionable insights.
Exceptional organizational skills and ability to manage multiple priorities simultaneously.
Strong cross-functional communication and stakeholder management skills.

Sales Operations Manager

Key skills