Develop and own the annual business development strategy, revenue targets, and go-to-market plan for Venbrook Claims Services across all service lines and client segments
Accountable for delivering against assigned annual new business revenue targets and sales quotas, with responsibility for building and executing the pipeline required to achieve growth objectives
Identify, pursue, and close new business opportunities with insurance carriers, MGAs, captives, brokers, self-insured entities, and public sector organizations
Build and manage a robust sales pipeline; maintain accurate opportunity data, forecasting, and reporting within Salesforce
Develop and deliver executive-level presentations, proposals, and RFP responses in partnership with operations and subject matter experts
Represent Venbrook Claims at industry conferences, associations, trade events, and client forums to drive brand visibility and relationship development
Establish and manage strategic partnerships and referral relationships with brokers, consultants, and other channel partners
Collaborate with the Chief Claims Officer and executive leadership team on pricing strategy, service offerings, and competitive positioning
Partner with claims operations leadership to ensure smooth client implementation and ongoing service delivery that supports retention and account expansion
Monitor competitive landscape, market trends, and client needs to inform service innovation and sales strategy refinement
Develop and maintain account management discipline for existing client relationships, identifying opportunities to expand scope and deepen engagement
Lead the response process for RFPs and competitive bids, coordinating internal stakeholders to produce compelling, differentiated proposals
Establish and report on key performance metrics including pipeline volume, win rates, revenue contribution, and client retention
Partner with marketing to develop thought leadership content, collateral, digital campaigns, and event strategy that support business development objectives
Requirements
10+ years of progressive business development, sales, or commercial leadership experience in the insurance, claims, or TPA industry
Proven track record of driving revenue growth and closing complex, multi-year service agreements in a B2B environment
Established network of senior-level relationships across insurance carriers, MGAs, captives, and self-insured organizations
Experience leading and developing business development or sales teams
Advanced proficiency with Salesforce or equivalent CRM platforms
Exceptional communication, negotiation, and presentation skills
Strong financial acumen with the ability to develop business cases, model pricing scenarios, and manage to P&L contribution targets
Ability to travel up to 40-50% to client meetings, industry events, and Venbrook office locations
Strategic thinker with the ability to operate both at the executive level and in the details of pipeline execution
Proficiency with Microsoft Office and sales enablement tools
Benefits
401k + employee match
Medical, Dental, Vision, Life, and Disability Insurance