Investigates, evaluates, and resolves property damage and general liability claims
Conducts or coordinates field inspections, property assessments, and damage estimates
Conducts recorded statements and analyzes liability and damages across general liability claims
Analyzes coverage across property and liability policies
Maintains timely diary management and accurate documentation of all claim activity
Provides excellent customer service to internal and external stakeholders.
Consistently achieves file quality audit scores
Participates in team meetings, training sessions, and process improvement initiatives

3–5 years of claims handling experience in the property and casualty insurance industry
Working knowledge of property damage valuation, coverage analysis, and claims investigation techniques
Familiarity with tort liability principles and general liability claims handling methodology
Excellent verbal and written communication skills
Proficiency in Microsoft Office applications and claims management systems
Strong analytical and organizational skills
Ability to function effectively in a high-paced, deadline-driven environment
Active adjuster license required; specific state licensing requirements will vary based on clients assigned.

Senior Claims Examiner, Property & General Liability

Key skills