Investigates, evaluates, and resolves general liability claims in compliance with Claim Handling Guidelines
Conducts recorded statements, reviews medical records, and analyzes liability and damages
Monitors excess and umbrella claims files to assess coverage triggers
Reviews and analyzes underlying claims activity to determine excess layer implications
Analyzes policy language across primary and excess layers
Establishes and maintains accurate reserves at both the primary and excess layers
Manages outside defense counsel and other vendors
Participates in mediations, settlement conferences, and large-loss roundtables

3–5 years of claims handling experience in the property and casualty insurance industry
Working knowledge of tort liability principles, coverage analysis, and claims investigation methodology
Familiarity with excess and umbrella policy structures
Experience managing litigation files and coordinating with defense counsel
Excellent verbal and written communication skills
Proficiency in Microsoft Office applications and claims management systems
Strong analytical skills

Senior Claims Examiner – Excess/General Liability

Key skills