Clinical Diabetes Sales Specialist

Role Overview

• Provide continuing education and pump training to patients, customers, and health care professionals on patient use of insulin pump therapy
• Conduct educational classes that support diabetes education and advanced diabetes management skills
• Co-develop successful strategies with your field partner to address clinical concerns within the sales territory
• Develop successful strategies with assigned Territory Manager to address clinical concerns in the sales territory
• Promote Tandem’s unique market position and create value for health care professionals
• Educate prospects/customers regarding industry/healthcare trends, web-based solutions, Tandem products, services and outcomes
• Complete all product training, documentation and communication with HCPs in a thorough and timely manner
• Establish and maintain excellent professional relationships with health care professionals
• Responsible for initial and ongoing recertification of contracted and non-contracted Tandem Pump Trainers in the territory
• Collaborate with Customer Technical Support Specialists and Clinical Support Specialist team to identify and address post-sale product issues
• Keep records updated in the customer relationship management software (CRM)
• Establish and maintain a territory call cycle that minimizes administrative time and maximizes time and effort spent with sales prospects and customers
• Ensure work is performed in compliance with company policies

Requirements

• RN (BSN preferred), RD or RPh or equivalent combination of education and applicable job experience
• Advanced Diabetes Education Professional Credential (Certified Diabetes Care and Education Specialist (CDCES) or Board Certified, Advanced Diabetes Management (BC-ADM) certified or eligible)
• 2-years’ experience coordinating and conducting patient education on the technical use of diabetes technology (experience with video remote education preferred)
• Ability to relate effectively with patients, referral sources and health care professionals
• Demonstrated ability to effectively communicate as a clinical expert on diabetes, diabetes technology, Automated Insulin Delivery, and diabetes management software systems to patients and health care providers
• Skilled at presenting educational material in a clear, concise manner to various audiences
• 1-year related diabetes/endocrinology industry experience preferred
• Ability to travel at least 80% in your assigned territory; must maintain a valid driver’s license and required auto insurance as well as good driving record per company policy

Benefits

• Health care benefits such as medical, dental, vision
• Health savings accounts
• Flexible saving accounts
• 11 paid holidays per year
• Minimum of 20 days of paid time off (starting in year 1)
• Access to a 401k plan with company match