Key skills
ScrumCommunication
About this role
Role Overview
- Work with Business Analysts and Scrum teams to define and document business functional requirements and rules
- Develop meeting minutes, procedures, manuals, and other documentation
- Learn how to respond to, troubleshoot, facilitate and fulfill helpdesk tickets
- Learn to support daily/weekly/quarterly Scrum ceremonies
- Learn to support the reporting of Scrum/release metrics to the Program as needed
- Learn to support testing of new releases, as necessary
Requirements
- Bachelor's degree
- 5 years of experience
- Knowledge of Microsoft Office software applications, including Excel
- Excellent (verbal and written) communication and organizational skills
- IT classes or training if possess a non-technical degree
- Department of State or Bureau of Consular Affairs experience is a plus
- Visa or Passport applications experience, a plus
Benefits
- Professional development opportunities
- Employee-first culture