Technology Client Audit Manager

Role Overview

• Lead the day-to-day management, scheduling and delivery of client audit engagements, ensuring internal teams are fully briefed, logistics organised and evidence collated in a timely manner.
• Act as the primary representative to clients during audits, demonstrating expertise, transparency and professionalism.
• Champion a culture of integrity, accountability and continuous improvement.
• Mentor junior team members, providing real-time coaching and constructive feedback to support their development.
• Support the team in adopting evolving audit standards, automation opportunities and digital transformation initiatives.
• Deputise for senior leadership where required, including workload planning, prioritisation and delegation across the team.
• Own the end-to-end planning and execution of client audit programs, including scoping, evidence gathering, walkthroughs, control validation and reporting.
• Maintain a structured library of control narratives, process flows, risk/control matrices and standard audit responses.
• Prepare, review and deliver responses to client audit findings, observations and follow-up actions.
• Drive audit readiness activities across the department, ensuring governance processes, documentation and controls remain consistently up to date.
• Support the development, enhancement and implementation of control frameworks across D&A technology platforms.
• Provide clear guidance and challenge to Product Managers, Engineers and Business Control Owners to ensure controls are clearly defined, embedded, and evidenced.
• Lead risk and control self-assessments (RCSAs), maturity reviews and thematic control testing activities.
• Ensure alignment of controls with internal policies, regulatory expectations and external assurance frameworks (SOC, ISAE, ISO, etc.).
• Act as a primary point of contact for customer audit queries, supporting account teams with proactive audit discussions.
• Serve as an escalation point for Product Managers, Business Control Owners and other internal stakeholders on audit and control matters.
• Educate business leaders and technical teams on audit expectations, control frameworks and assurance requirements.
• Collaborate with cross-functional partners including Legal, Compliance, Information Security, Engineering, Technology Services, Cloud Infrastructure and customer-facing teams.
• Engage effectively with external auditors and client assurance teams.
• Partner with Information Security, Privacy, Legal and Compliance to ensure alignment with regulatory, contractual and industry standards. Monitor emerging audit and assurance standards relevant to financial market infrastructure and data/technology environments and recommend adoption where appropriate. Contribute to operational resilience, technology risk and regulatory audit readiness activities.

Requirements

• Proven experience in audit or client audit management within Big 4, consulting, or financial services environments.
• Strong understanding of audit methodologies, risk assurance practices, and IT control frameworks.
• Experience assessing technology, data, engineering or digital platform environments.
• Excellent documentation capability (process maps, RCMs, audit reports, control narratives, etc.).
• Strong stakeholder management and communication skills, with the ability to influence and challenge constructively at all levels.
• Knowledge of information security principles, risk management and technology governance.
• Professional qualification (one required): CIA – Certified Internal Auditor, CISA – Certified Information Systems Auditor.
• Nice-to-Have: ISO 27001 Lead Auditor, ACCA/ACA, CRISC, CISSP. Exposure to Data & Analytics platforms, engineering environments, cloud infrastructure or technology governance. Familiarity with SOC 1 / SOC 2, ISAE 3402 / 3000, ISO 27001/27002 or similar assurance frameworks. Experience with regulatory audits including FCA, SEC, ESMA, or exposure to operational resilience frameworks.

Tech Stack

• Cloud

Benefits

• healthcare
• retirement planning
• paid volunteering days
• wellbeing initiatives