Regional Account Manager

Role Overview

• Drive sales growth and market penetration across a defined healthcare locality
• Focus on NHS payer stakeholders and healthcare professionals
• Lead all aspects of the sales cycle, collaborating cross-functionally to deliver business plans, achieve sales targets, and provide outstanding customer engagement
• Take full ownership and accountability for all commercial activities and stakeholder relationships within the assigned healthcare locality
• Execute the Infinity sales process end-to-end to ensure consistent, compliant, and effective engagement with customers and stakeholders
• Achieve or exceed sales targets across the full Scope Ophthalmics portfolio, ensuring strategic focus on priority products including Hylo and branded glaucoma generics
• Develop and maintain a thorough understanding of the NHS landscape, including Integrated Care Boards (ICBs)/ Local Health Board (LHBs) / Health Boards (HBs), local formularies, and patient pathways relevant to ophthalmology treatments
• Build strong, trusted relationships with key NHS decision-makers
• Prepare and execute detailed business plans aligned with company objectives and local NHS priorities
• Collaborate effectively with cross-functional teams (L&D, Commercial, Value & Outcomes, Projects Lead, Medical, Marketing) to ensure a coordinated approach in customer engagement and market development
• Represent Scope Ophthalmics at local/ regional / national meetings, conferences and forums to enhance brand visibility and influence clinical practice
• Maintain up-to-date knowledge of competitor activity, NHS policy changes, and market trends to proactively adapt sales strategies
• Demonstrate Scope’s values and engagement behaviours in all interactions, maintaining a professional, ethical, and customer-focused approach.

Requirements

• Educated to degree level or equivalent (preferably in life sciences, healthcare, business, or related field)
• ABPI qualification
• Extensive experience in pharmaceutical or healthcare sales, ideally within ophthalmology or related specialties
• Proven track record of achieving or exceeding sales targets in a complex, multi-stakeholder NHS environment
• Strong knowledge of NHS structures, commissioning pathways, and local formularies, with the ability to navigate complex healthcare settings
• Ability to interpret and use sales analytics and business intelligence tools to drive decision making
• Excellent communication, negotiation, and relationship-building skills, capable of influencing at multiple levels within the NHS
• Ability to influence stakeholders in clinical / therapeutic decision making, as well as portfolio positioning to meet the NHS agenda, influencing cost-effectiveness decision making
• Strong organisational and time management skills, with the ability to manage a large geographical territory effectively
• Ability to work independently and as part of a cross-functional team
• Proficient in digital tools for sales presentations and remote engagement (e.g., ShowPad, CRM systems)
• Flexibility to travel within the assigned locality and attend relevant events
• A proactive and growth mindset with a customer-centric approach.

Benefits

• Equal employment opportunities
• Prohibits discrimination and harassment of any type