Solutions Engineers work with Account Managers to grow sales opportunities within a region and/or market and take them to close.
They focus on understanding, documenting and validating with the clients what are the customer’s needs and success criteria.
They leverage a deep domain expertise and in-depth technical skillset to explain the benefits of Elsevier’s Academic Information Systems portfolio to potential clients through demonstrations and sales presentations.
Prepare persona-tailored in-depth presentations and technical demos, informed by their in-depth needs analysis with the customer.
Engage with Product/Marketing to ensure understanding of latest features and product roadmaps.
Conduct demo and log all project requirements and customer needs in CRM.
Gather insights from customer, Customer Success and Account Manager on demo and value story and engage with Implementation Manager to ensure successful hand-off.

Bachelor’s degree in computer science, Software Engineering or Management Information Systems or similar field
5+ years of sales experience as a Solution Engineer/Pre-Sales Consultant or similar SaaS / Software as a Service experience
Publishing expertise, experience with publishing systems and workflows is a plus.
Ability to present ideas in a clean, user-friendly way.
Great communication skills
Exceptional relationship building skills.
Experienced in working in an international matrixed organisation is a plus.
Fluent in English
Extensive experience with selling, servicing, implementing software systems.
Proven experience in complex solution-sales approach
“consultative selling”
Excellent analytical skills, attention to detail
Excellent software demonstration and presentation skills
Ability to create big-picture software solutions.

Strategic Solution Engineer

Key skills