About this role

Ensure seamless contract management, accurate data processing, and efficient internal operations.
Manage contract renewals, true-ups, billing processes, and reporting.
Serve as the primary client contact for assigned set of clients.
Compile quarterly true-up counts and create contract renewal drafts.
Work with onboarding and offboarding teams for proper billing setup and termination.

Bachelor of Science in Computer Science, MIS, Business, or similar degree.
2 + total years in a similar role relating to technical services and client-facing in the consulting or managed services industry.
Strong analytical, problem solving, and quality experience.
Effective communication skills to be able to work with clients and present to C-level executives.
Technical aptitude to facilitate a project and/or support the conversation on a technical topic with engineers to ensure the anticipated outcome is achieved.

Client Success Associate

Key skills