Provide end-to-end SAP SD/LE support with a focus on Logistics Execution across SAP ECC, S/4HANA, and SAP TM, covering sales orders, deliveries, transportation, and freight.
Troubleshoot and resolve O2C workflow issues and discrepancies; perform root cause analysis and implement long-term, sustainable solutions to improve system reliability.
Configure and customize SAP SD/LE modules to meet business requirements, leveraging SAP functionalities and best practices to streamline and optimize O2C processes.
Collaborate with business users and coordinate cross-functional teams (finance, logistics, sales) to resolve system integration issues and ensure smooth operations.
Lead/participate in continuous process improvement initiatives to enhance efficiency and reduce manual effort in order management and transportation workflows

Change
and transformation-driven with a strong “can-do” attitude, actively driving change at KNAUF and viewing it as an opportunity for continuous learning and development.
Engages effectively with colleagues in IT, business stakeholders, and vendors at all hierarchy levels through clear, collaborative communication.
Proven incident management expertise with a problem-solving, user-satisfaction focus; experienced with ServiceNow and related ITSM processes.
Excellent know-how in order management and transportation system operations across SAP and Microsoft-based on-premise and SaaS environments; S/4HANA experience is a significant benefit.
Strong mix of business process, project, and service management competencies and tools, ideally supported by certifications; willing to travel occasionally to KNAUF sites worldwide.

Security: Permanent employment contract in a stable, successful family owned business
Flexibility: A wide time window for flexible working and weekly remote days
Fitness and health: Discounts on various sports and leisure activities, active health promotion, private health care, occupational safety, and more
Time Savings: Parking and direct access to public transport (train, bus)
Feel Approach: Welcome days and individual onboarding, company and team events
Personal career and career development: Individual support for extra-occupational studies, further education and training courses
Inspiring work environment: Our nicely designed office offers you an environment that fosters creativity and productivity. We love coming together as a team here!

IT Operations Engineer, SCM Order Management

Key skills