Key skills
GoCommunicationSales
About this role
Role Overview
- Conduct in-person interviews and store visits to surface opportunities and issues before they become visible in more widely available data
- Surface early signals of shifting perceptions, needs, and behaviors among Clerks and Retail Partners, and turn those findings into clear implications for Sales and Product teams.
- Gather competitive intelligence through mystery shopping and ongoing landscape tracking
- Produce reports that synthesize field insights with clear recommended actions and business impact
- Develop a deep, nuanced understanding of the retail environments where PayJoy operates across your region
- Support ad-hoc research requests as needed
Requirements
- Bachelor's degree in any field
- 1–2 years of experience in research, marketing, go-to-market, or a related discipline
- Fluency in English and Tagalog
- Strong interpersonal skills — you can make anyone feel comfortable opening up in conversation
- Comfortable working autonomously and hitting productivity targets (store visits, interviews per week)
- A proactive, adaptable mindset — you thrive in fast-moving environments with shifting priorities
- Ability to influence cross-functional partners including Sales, Product, and Merchant Ops through clear communication and well-grounded insights
Benefits
- 100% Company Funded : Private Health Insurance for employee and immediate family
- 20 days vacation, unlimited sick leave
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Phone Finance, headphone benefit, home office equipment allowance and wellness perks
- Catered Lunch