Manager, Solution Architecture

Role Overview

• Provide effective hands-on architecture leadership across strategic implementations, including participating as a lead architect when required, supporting delivery teams through architecture guidance, troubleshooting, office hours, and leading technical escalations and leading day-to-day management of the assigned architecture team.
• Advance Smile’s architecture practice by introducing AI-driven approaches, developing reusable playbooks and reference architectures, and promoting scalable patterns that improve delivery speed and solution quality.
• Lead, mentor and grow a diverse team of architects by clearly defining goals, objectives, responsibilities, competencies and development plans.
• Collaborate with cross-functional teams to support architecture design, scoping, planning, implementation, testing, documentation, and delivery to ensure solutions meet customer and business needs.
• Support the development and implementation of technical roadmaps and business cases.
• Participate in Smile architecture programs such as the Architecture Review Board (ARB) as a voting member.
• Conduct regular team 1:1s, performance reviews, and support hiring and onboarding of architects.
• Leverage deep understanding of Smile’s products and services to guide solution design and ensure they deliver meaningful value to customers.
• Drive innovation by recommending technologies, improving processes, and supporting the development of new capabilities aligned with Smile’s product and architecture strategy.
• Develop best practices for the team and create goals and metrics to measure performance and maintain quality service and documentation within the team.
• Accountable for ensuring all working hours are accurately reported in Netsuite on a daily or weekly basis.

Requirements

• 8+ years of experience in solution architecture, software engineering, or enterprise platform delivery, including experience designing scalable enterprise systems.
• 3+ years of people leadership or team management experience, including mentoring, performance management, and team development.
• Strong experience with modern cloud-native architecture and deployment practices, including Kubernetes, Helm charts, and AWS-based infrastructure.
• Experience working with distributed data platforms and messaging technologies such as Kafka or Pulsar.
• Experience designing and troubleshooting data ingestion and processing pipelines, including ETL workflows, real-time processing, and large-scale data systems.
• Strong understanding of healthcare interoperability standards, including FHIR, HL7 v2, and CDA.
• Experience working with enterprise databases such as PostgreSQL, Oracle, or Aurora.
• Excellent analytical, problem-solving, and decision-making skills with the ability to support complex technical implementations and escalations.
• Strong communication and collaboration skills, with the ability to work effectively with engineering teams, product teams, and customers.
• Experience with healthcare regulatory or payer interoperability initiatives (e.g., CMS APIs, Prior Authorization, Payer-to-Payer exchange, CCD workflows) is considered an asset.
• Formal architecture certifications (e.g., TOGAF) are considered an asset.

Tech Stack

• AWS
• Cloud
• ETL
• Kafka
• Kubernetes
• Oracle
• Postgres
• Pulsar

Benefits

• Remote Work Environment
• Flexible Time Away From Work Policy including PTO, Personal and Sick Days
• Competitive Salary and Health/Medical Benefits
• RRSP/TFSA/401K Employee Contribution
• Life and Disability
• Employee Assistance Program
• FHIR Study Program and Skillsoft Learning
• Super HAPI Fun Club