Key skills
Communication
About this role
Role Overview
- Register, organize and maintain customer contracts
- Provide support to internal and external customers, offering assistance and resolving inquiries
- Issue, control and update boleto payment slips in the company’s system and financial management platform
- Generate and process remittances of boleto payment slips, as well as perform bank return reconciliations
- Analyze accounts receivable balances, including monitoring delinquency, identifying doubtful debtors, unrecoverable amounts and controlling customer advances
Requirements
- Bachelor’s degree in Accounting, Business Administration or related fields (completed or in progress)
- Experience in customer service
- Organized with strong attention to detail
- Good interpersonal communication skills
- Knowledge of administrative and financial routines
- Familiarity with relevant tools (e.g., customer service platforms and Google Workspace — Docs, Sheets, Slides and Calendar)
Benefits
- Flexible schedule with a 40-hour workweek (core hours 9:00 AM to 5:00 PM)
- 100% remote (home office) hiring model; we operate throughout Brazil
- Home office allowance
- Corporate University, development tracks, career plan, Individual Development Plan (PDI), training and feedback sessions
- Investment in professional development through courses and certifications
- Meal/food allowance (VR/VA) and other benefits
- Participative health plan (Unimed or PAM)
- Participative dental plan (Odontoprev)
- High-quality equipment
- Happy hours, celebrations and employee recognition
- Excellent management practices; award-winning company (Great Place To Work, CMMI, FIA Employee Experience)