We are looking for a highly organized and detail-oriented Executive Assistant – IT Operations to support day-to-day operational execution across both people and technology functions.
This role will play a critical part in ensuring smooth employee lifecycle processes while also managing core IT coordination tasks such as access provisioning, systems administration, and equipment logistics.
The ideal candidate is process-driven, tech-savvy, and comfortable working cross-functionally in a fast-paced environment.
Set up new hire laptops remotely.
Manage user account provisioning and deprovisioning across internal systems (e.g., Google Workspace, Slack, ATS, HRIS, SaaS tools)
Maintain and audit access controls and permissions, ensuring security and compliance.
Coordinate equipment logistics (ordering, shipping, retrieval, inventory tracking).
Serve as the first point of contact for basic IT support requests and escalate when needed.
Support the implementation and administration of new tools and systems.
Ensure smooth onboarding/offboarding IT workflows.

1+ years of experience in operations, IT support, or administrative roles
Strong familiarity with SaaS tools and user management systems (e.g., Google Workspace, Slack, Notion, HRIS, ATS)
High attention to detail and strong organizational skills
Ability to manage multiple workflows and prioritize effectively
Strong communication skills (written and verbal)
Comfortable handling confidential information
Proactive mindset with a focus on process improvement
English skills.

**Nice to Have

All statutory benefits per Colombian labor law (health, pension, severance, prima de servicios)
Prepaid medicine
Yearly Academic Budget
Work from abroad policy
Home office setup

IT Operations

Key skills