Lead and manage the KYB/EDD operations team to ensure timely and accurate completion of reviews.
Conduct quality reviews on completed KYB/EDD cases and provide detailed feedback to analysts.
Handle escalations related to high‑risk entities, adverse media, sanctions hits, and complex corporate structure.
Coordinate with stakeholders such as Compliance, Risk, QA, and Business teams.
Ensure RFIs are raised appropriately and responses are assessed thoroughly.
Maintain proper documentation and audit‑ready records for all KYB reviews.
Support risk assessments and decision‑making for onboarding and periodic reviews.
Track and report KPIs, MIS, and team performance metrics to management.

At least 6-8 years’ experience within regulated companies, in compliance role(s) with robust knowledge on Compliance topics (KYB / KYC, AML/CFT, Sanctions etc.)
Good understanding of the Payments/Fintech industry.
Knowledge and experience (preferably within Payments/Fintech)
ACAMS/ICA certified (preferably)
Strong analytical skills with experience in problem solving and being able to implement and deliver solutions.
Demonstrate clear sense of accountability in performing the role and a positive demeanor.
Ability to identify inefficiencies, see the bigger picture, challenge the current status quo and define scalable and sustainable processes and methodology.
Able to prioritize quickly and meet deadlines even under pressure.
Strong stakeholder management and communication skills.
Team player with strong collaborative qualities, including some previous experience (or willingness) to build, lead and motivate a team.
Willingness to learn continuously and keep up to date with the Payments industry and its regulatory landscape (Globally).
Fluent English

We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work.
We Care for Our Employees: The wellness of Nium’ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible working hybrid working environment (3 days per week in the office).
We Upskill Ourselves: We provide role-specific training, internal workshops, and a learning stipend.
We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more!
We Thrive with Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone.

Manager – KYB Operations

Key skills