Key skills
SalesforceCommunication
About this role
Role Overview
- Work on inbound collection activities
- Provide support to customers via emails and calls
- Solve customer disputes through efficient and timely management
- Collaborate with other departments to resolve customer inquiries
Requirements
- Previous experience in customer support, finance, or similar environment
- Strong communication and active listening skills
- English and Portuguese proficiency
- Basic understanding of financial transactions
- Familiarity with Salesforce and/or NetSuite is a bonus
Benefits
- Inclusion in a diverse and inclusive work ecosystem
- Health insurance
- Professional development opportunities
- Equipment allowances