Provide clients with strategic insight and direction
Cultivate strong, trusted, and long-term relationships with key decision-makers within client teams
Identify strengths and weaknesses of the account and make recommendations for change
Collaborate with clients and internal teams to ensure continuity, quality, and smooth flow of deliverables
Accurately translate client needs into an action plan and mobilize the team to deliver
Serve as the SME for patient engagement strategy and execution
Lead strategic and tactical planning processes
Stay up to date with current patient engagement, patient advocacy and patient communications/marketing trends
Ensure creative and innovative thinking and solutions are brought to clients
Oversee and understand client account and project financials, including contributing to budgeting and forecasting
Demonstrate fiscal acuity to lead profitable business by negotiating budget needs
Identify, train, develop, familiarize, and reward global team members to Lumanity as well as to the clients.
Conduct annual performance reviews with team members as well as regularly provide feedback throughout the year.

Bachelor’s degree from an accredited university
Minimum 15 years of experience within a life sciences agency or patient advocacy, patient engagement or patient communication consulting firm
Experience working with pharmaceutical or biotechnology companies
Experience working directly with patient advocacy groups, patients, and/or KOLs within the patient space
Prior financial management experience
Ability to lead others, influence and collaborate in a matrix environment including direct team management experience
Deep understanding of FDA and HIPPA guidelines as well as health literacy guidelines
Strong oral and written communication skills.

VP/SVP, Patient Strategy

Key skills