Senior Solution Architect

Role Overview

• Provide pre-sales technical leadership for the development and implementation of complex offerings and solutions
• Help define the account strategy and coordinate the activities of the overlay technology teams (product specialists) and customer success teams to achieve the technical win
• Gain understanding of customer business and IT environments and collaborate with sales teams to assess potential application of Red Hat's solutions, as captured in Account Plan and Customer Success Plan artifacts
• Serve as a trusted adviser for the customer and assist technology stakeholders in agreeing to and delivering on expectations
• Build relationships with Red Hat's customers and partners (especially with customer executives and decision makers) that result in deeper loyalty to Red Hat, strengthening of the Red Hat value proposition, and broader adoption of Red Hat's solutions
• Research and write the responses to technical sections of requests for information (RFIs), requests for proposal (RFPs), and requests for quotation (RFQs)
• Work with regional sales leaders to develop a go-to-market strategy for the region and assist with the delivery of strategic opportunities
• Ensure that revenue and new business quotas and service objectives are met

Requirements

• 5+ years of experience working in sales engineering, consulting, information technology (IT) architecture, or equivalent role supporting enterprise accounts
• 5+ years of experience with multiple of the following, or equivalent: Unix or Linux system administration, integration, or development (preferably RHEL, Satellite, and related technologies); cloud system administration (AWS, Azure, Google Cloud, etc.); Kubernetes or OpenShift administration or developing/deploying applications in that environment; managing IT automation tools at scale (Ansible, Puppet, Chef, Salt, etc.)
• Excellent communication and presentation skills; ability to present to small and large groups of mixed audiences, including business, technical, management, and leadership teams
• Understanding of complex enterprise solutions and architectures
• Identity Management, Continuity of Operations/Disaster Recovery planning, High-Availability and Clustering architectures, etc.
• Ability to interpret customer business problems and technical issues and effectively explain how our solutions will meet customer needs or requirements, both in spoken word and in written form (emails, white papers, RFX activity)
• Experience with industry best practices and ways of working such as: Consultative Selling, Customer Success practices, Architectural/Design Thinking, DevOps, Agile, etc.
• Willingness to travel up to 50%
• Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), and/or cloud technology certifications are a plus
• Experience with high-performance computing and/or disconnected environments are a plus

Tech Stack

• Ansible
• AWS
• Azure
• Chef
• Cloud
• Kubernetes
• Linux
• OpenShift
• Puppet
• SaltStack
• Unix

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account
• healthcare and dependent care
• Health Savings Account
• high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!