About this role

Collaborate with stakeholders to elicit, analyze, and document business requirements.
Translate business needs into user stories, wireframes, and functional specifications.
Document end-to-end workflows for online platforms, including customer journeys, system integrations, and data flows.
Partner with architecture and development teams to design scalable, cloud-native solutions.
Act as a bridge between business units and IT, ensuring clear communication and alignment.
Participate in sprint planning, backlog grooming, and retrospectives.
Maintain comprehensive documentation including process flows, acceptance criteria, and change logs.

3–7 years of experience in business analysis, preferably in software or SaaS environments like Concur and GetThere.
Specific knowledge of products like concur, Citric, GetThere, Deem and Seriko
Strong understanding of Agile methodologies and digital product lifecycles.
Proficiency in tools like Jira, MS Office.
Excellent communication, analytical, and problem-solving skills.

Business Analyst – PMO

Key skills