Provide complex care coordination and monitoring to members with Intellectual or Developmental Disabilities.
Use person centered planning methods to gather information and address specific needs.
Provide education and support to members about their rights and responsibilities.
Complete Discovery activities as a part of the planning process.
Inform members and legally responsible people about available services and options.
Assist members in choosing service providers with an objective process.

Must meet QP status.
Fully licensed by the NC governing board regulating Human Services professions; OR Fully licensed RN with four (4) years of full-time experience with the MH/DD/SA population served.
A graduate with a Master’s degree in a human service field and one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience OR a substance abuse professional with one year of supervised experience in alcoholism and drug abuse counseling.
A graduate with a bachelor's degree in a human service field and two years of full-time experience OR a substance abuse professional with two years of supervised experience in alcoholism and drug abuse counseling.
A graduate with a bachelor's degree in a field other than human services and four years of full-time experience OR a substance abuse professional with four years of supervised experience in alcoholism and drug abuse counseling.
If serving members with LTSS needs, must have at least two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring and care management experience.
Must have a valid driver’s license.
Must reside in North Carolina and within Trillium’s Northern Region.

Innovations Waiver Care Manager

Key skills