About this role

Support end‑to‑end warehouse and logistics operations, including inbound, outbound, stock control, picking and packing, and order fulfilment using Warehouse Management Systems (WMS)
Act as a Super User and key point of contact for system, stock, and operational issues, investigating discrepancies, delays, and exceptions to ensure timely resolution
Provide accurate administrative and reporting support, maintaining warehouse records, productivity statistics, CRM tasks, and operational documentation
Work flexibly and safely to meet KPIs and operational demands, supporting the warehouse management team while adhering to GXO values, safety standards, and procedures

A proactive, self‑motivated approach with the ability to work independently or as part of a team
Strong communication and customer service skills, with a solution‑focused attitude and the ability to work at pace in a busy operational environment
Excellent IT skills, including Microsoft Office (Excel, Word, Access), with experience using Warehouse Management Systems (WMS)
Previous warehouse, operational admin, or logistics experience is desirable, along with FLT licences

An additional 20% night shift allowance
Holiday pay and a workplace pension
A 24/7 online GP service
Life assurance and a fully comprehensive employee assistance programme
Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more!
Access to GXO University – home to a wealth of online training courses, meaning your development never ends!

Operations Administrator

Key skills