Key skills
Leadership
About this role
Role Overview
- Develop and manage the PRO customer portfolio through acquisition and retention initiatives
- Act as the owner of PRO activity, coordinating all in-store operations
- Drive the in-store PRO program and train store teams
- Monitor the PRO market and proactively make recommendations to improve performance
Requirements
- Knowledge of and curiosity about the PRO market
- Proven experience working with PRO customers
- Passion for serving others and a strong customer service mindset
- Leadership and ability to motivate and lead teams
- Strong interpersonal skills, rigor and good organizational ability
- Enjoys challenges and is results-oriented
Benefits
- Supplementary health insurance and provident coverage
- Benefits offered by the Works Council (CSE)
- Relaxation/lounge areas
- Meal vouchers
- Employee discount card for in-store products