Executes digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices.
Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences.
Prioritizes and decisions recommendations.
Supports business case development.
Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity.
Manages the development, production, roll-out or promotion of digital experiences.
Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals.
Participates in product-specific marketing initiatives.
May participate in client facing activities.
As part of the first line of defense, supports risk management, compliance, and audit needs.
Supports business, financial, and customer experience results of digital experiences and effectively recommends modifications in experiences and/or marketing to improve results.

Extensive product management experience with a proven track record of taking concepts from initial idea through full product lifecycle to delivery
Strong Agile product ownership experience collaborating closely with engineering, design, and cross‑functional teams
Excellent critical‑thinking abilities with strong attention to detail and analytical decision‑making
Deep commitment to delivering high‑quality customer experiences and driving meaningful outcomes
Demonstrated leadership with the ability to take initiative, independently drive work forward, and excel in ambiguous or fast‑changing environments
Proficient in Jira and Figma for product planning, workflow management, and design collaboration
5+ years of industry-relevant experience
Bachelor's degree or equivalent experience

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year
between 15 to 25 vacation days each year, depending on career level; and years of service

Digital Product Manager – Lead

Key skills