Associate Director – Operational Risk, Corporate Insurance

Role Overview

• Execute and coordinate risk activities, including risk assessments, issue management, and the monitoring and reporting of Key Risk Indicators (KRIs), risk appetite metrics, and emerging risks.
• Collaborate with various operational risk disciplines to provide a comprehensive view of interdependent and correlated risks, using strong influencing and negotiation skills to proactively address potential exposures.
• Prepare governance reports and communications to senior leadership on changes to the operational risk profile, recommending risk mitigation strategies and solutions.
• Partner with business stakeholders to ensure commercial insurance coverage remains aligned with evolving business needs and regulatory requirements.
• Assist in the procurement and renewal of all corporate and subsidiary commercial insurance policies, engaging with brokers and carriers, providing updated company information, and completing renewal applications.
• Coordinate and report on commercial insurance claims activity, including placing carriers on notice, updating internal stakeholders, and ensuring timely and accurate resolution.
• Respond to Certificate of Insurance requests and provide ongoing risk management advisory support.
• Build and maintain strong relationships with key stakeholders across the organization, including business units, risk management teams, and senior leadership.
• Collaborate with internal partners to align operational risk initiatives with strategic business objectives and regulatory compliance requirements.
• Lead or support risk management projects and initiatives, providing subject matter expertise and promoting a culture of risk awareness and continuous improvement.
• Prepare and present operational and enterprise risk management reports, communicating key findings, trends, and recommendations to various business areas and leadership teams.
• Utilize advanced data management and analytical tools to identify and assess operational risk exposures and support data-driven decision-making.

Requirements

• Bachelor’s degree or equivalent business experience in Risk Management, Business Administration, or a related field; equivalent business experience may be considered.
• Minimum of 5+ years of experience in risk management, operations management, information security, vendor management, or a related discipline.
• In-depth understanding of various commercial insurance products, such as property, liability, workers' compensation, cyber, and business interruption insurance.
• A confident self-starter who can work with minimal supervision and is willing to learn and grow within the role.
• Familiarity with annuity products and insurance company operations is highly valued.
• Property or health product experience is a plus.
• Excellent analytical, organizational, and decision-making abilities with a strong attention to detail.
• Proven ability to operate effectively in both technical and business process environments.
• Strong business acumen, initiative, and the capacity to forge and sustain relationships in a complex organizational setting.
• Advanced proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint); experience with AuditBoard or similar systems is a plus.
• Relevant professional certifications (e.g., ARM, CRM, CRMP) are highly preferred.

Benefits

• Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001’s benefits package.
• Employees (and their families) are eligible to participate in the Company’s comprehensive health, dental, and vision insurance plan options.
• Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability.
• All employees (regardless of hours worked) have immediate access to the Company’s Employee Assistance Program and wellness programs—no enrollment is required.
• Employees may also participate in the Company’s 401K plan, with matching contributions by the Company.