Data Operations Specialist

Role Overview

• Perform daily reconciliation of transaction-level activity to settlement reports, funding files, and bank deposits
• Validate the completeness and accuracy of funds flow between Customers, Payment processors / vendors, Internal systems, Bank accounts
• Investigate and resolve discrepancies across payment lifecycle stages (authorization, capture, settlement, funding)
• Reconcile variances at both summary and detailed transaction levels, ensuring alignment across systems
• Support month-end close by ensuring all payment-related activity is accurately reconciled and variances are resolved or appropriately documented
• Ensure completeness and accuracy of financial data in alignment with internal reporting requirements
• Leverage advanced Excel capabilities to analyze large datasets and reconcile financial data
• Ensure alignment between subledger activity and summarized financial reporting
• Translate transaction-level data into meaningful insights that support financial accuracy and operational decision-making
• Develop and enhance reporting to improve visibility into reconciliation performance and trends
• Assist in providing data and documentation to support audits and internal control reviews
• Proactively identify anomalies or breaks in reconciliation processes
• Analyze discrepancies to determine root cause across systems, vendors, or process failures
• Own issues from identification through resolution, including validation of fixes
• Escalate systemic issues where appropriate and partner with internal teams to implement long-term solutions
• Work closely with Accounting to ensure accurate financial reporting and alignment on reconciled balances
• Partner with Product, Engineering, and Payment Operations teams to resolve discrepancies and improve system accuracy
• Communicate findings clearly to both technical and non-technical stakeholders

Requirements

• 1-2 years of experience in data analytics or accounting
• Advanced proficiency in Microsoft Excel (pivot tables, XLOOKUP/VLOOKUP, SUMIFS, data manipulation)
• Demonstrated ability to work with large datasets and reconcile detailed transactional data to summary financials
• Strong analytical and problem-solving skills with high attention to detail
• Ability to independently investigate issues and drive resolution
• Effective communication skills with the ability to collaborate cross-functionally
• Experience in payments, fintech, or high-volume transaction environments
• Bachelor’s degree or equivalent experience strongly desired.
• 2–3 2–5+ years of experience in accounting, reconciliation, audit, or financial operations

Benefits

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• Generous paid time off for non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays
• Flexible time off for exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups