Resilience Intelligence Director

Role Overview

• The Intelligence Director for the Resilience Center of Excellence plays a critical role in enabling an anticipatory, data-driven, and action-oriented risk and resilience posture across business operations.
• This role is responsible for developing, integrating, and operationalizing real-time and forward-looking intelligence that informs both strategic, long-term risk mitigation and short-term risk monitoring, escalation, and response.
• Build, manage, and continually refine the enterprise’s intelligence framework spanning geopolitical risk, supply chain risk, regulatory changes, climate and physical threats, technology disruptions, and emerging operational hazards.
• Conduct ongoing analysis of global and regional risk signals; integrating internal data and external intelligence to generate decision-relevant insights tailored for Segments and Functions.
• Produce and deliver actionable risk assessments with explicit implications for business continuity, supply chain resiliency, customer commitments, and operational execution.
• Lead daily monitoring of acute risk indicators (weather events, geopolitical escalations, industrial action, transportation/logistics disruptions, supplier instability).
• Generate timely intelligence during crisis or incident response efforts, ensuring leadership has a clear understanding of developments of a situation/incident and potential impact.
• Design, deploy and manage a hybrid intelligence ecosystem, leveraging traditional research driven intelligence methods alongside external risk intelligence platforms to support global risk monitoring and analysis.
• Directly manage and develop intelligence analysts and/or contractors, including goal setting, performance management, coaching, and capability development.

Requirements

• Bachelor’s degree in Business, Economics, Risk Management, Political Science, Analytics, Supply Chain, or related discipline.
• 5+ years of business intelligence, geopolitical risk, market intelligence, or operational risk analytics experience, ideally supporting global operations or supply chains.
• Proven ability to analyze complex information and distill it into clear, concise insights for executive audiences.
• Strong understanding of risk frameworks, business operations, and global market dynamics.
• Experience managing intelligence platforms, risk monitoring systems, or data visualization tools (e.g., PowerBI, Tableau, ArcGIS/Esri).
• Strong written/verbal communication skills and the ability to influence stakeholders at all levels.
• Demonstrated experience managing people (direct reports and/or embedded analysts), including hiring, performance management, and team development.

Tech Stack

• Tableau

Benefits

• medical
• dental
• vision
• paid time off
• a 401(k) plan with employee and company contribution opportunities
• life
• disability
• accident insurance
• tuition reimbursement