Product Manager – Player Onboarding, Activation

Role Overview

• Own and optimize the visitor-to-registration funnel, analyzing user behavior to identify drop-offs and friction points.
• Partner with Marketing/Acquisition teams to align on campaign intent, traffic quality, and conversion performance.
• Own the end-to-end registration flow, collaborating with Compliance to ensure seamless KYC integration.
• Work closely with Design to deliver intuitive onboarding flows that guide users toward first value quickly.
• Act as the primary point of contact for product-related queries and updates, for the specific owned product areas.
• Work closely with stakeholders, including customers, partners, and internal teams, to gather requirements and manage expectations.
• Present product plans, progress, and performance to the Head of Product and other key stakeholders.
• Conduct training sessions and provide expert support to internal teams to ensure a thorough understanding of the product.
• Oversee the end-to-end product development process, ensuring projects are delivered on time and within budget.
• Conduct user acceptance testing (UAT) and ensure the quality of delivered features.
• Assist in the quality assurance process by reviewing product changes and enhancements to ensure they meet regulatory standards, user needs, and industry best practices.
• Monitor product performance, gather user feedback, and identify areas for improvement.
• Analyze user behavior to drive innovation and enhancements that improve product functionality, usability, and customer satisfaction.
• Implement data-driven improvements to enhance product functionality, usability, and customer satisfaction.
• Collaborate with the customer success and support teams to resolve issues and identify opportunities for growth.

Requirements

• 4+ years of experience in the iGaming industry, with a strong focus on product knowledge and user experience.
• Proven expertise in product management, development, or a related role within the iGaming sector.
• Deep understanding of the iGaming industry, including market trends, user behavior, and regulatory landscape.
• Familiarity with different types of iGaming products (e.g., online casinos, sports betting, poker).
• Strong analytical skills and the ability to derive actionable insights from complex data.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Nice to have: Bachelor's degree in Business, Marketing, Computer Science, or a related field. An advanced degree is a plus.

Benefits

• Flexible and Remote Working: Work from anywhere, supporting your work-life balance.
• Equipment provided: We’ll set you up with a laptop, headphones, and mouse so you’re ready to work comfortably.
• Career Growth: We’re committed to your development, offering training and advancement opportunities.
• Performance Recognition: Earn raises and career progression opportunities based on a quarterly performance review and a constructive feedback cycle.
• Health and Fitness Benefits: Receive fitness reimbursements from day one, and after one year of employment, gain access to a health budget to support your well-being.
• Self Development Budget: Invest in your growth through online courses and professional learning opportunities.
• Extra Paid Annual Leave: Enjoy 22 days of vacation, with an additional day added for each year of employment, up to a maximum of 26 days.
• Special Birthday Perk: Take your birthday off after a year of employment to celebrate!