Key skills
AIMLLLMLangChainAgenticAutoGenLangGraphSaaSCollaboration
About this role
Role Overview
- Own the strategy, vision and roadmap for the AI framework and agentic workflow platform.
- Define and own the LLM ops framework — establishing cost monitoring, usage metrics, model performance tracking and observability standards across all LLM-powered features.
- Bridge the gap between data science capabilities and engineering infrastructure.
- Build and prioritise the backlog for AI framework capabilities including agent orchestration, prompt management, evaluation pipelines and model routing.
- Define governance, security and auditing requirements for agentic systems in collaboration with identity and access management stakeholders.
- Represent platform AI capabilities to stakeholders across the business, communicating roadmap progress, risks and outcomes clearly to senior leaders and commercial partners.
- Create and maintain PRDs and specifications for AI framework capabilities.
Requirements
- Demonstrable experience owning and delivering platform or infrastructure product areas end-to-end, ideally within AI/ML, data platform or developer tooling domains.
- Working knowledge of LLM operations, agent orchestration patterns (e.g. LangChain, LangGraph, AutoGen or similar), and AI/ML production deployment considerations.
- Ability to make autonomous, data-informed product decisions and communicate complex technical trade-offs clearly to both engineering and non-technical stakeholders.
- Strong understanding of observability, cost management and monitoring patterns for AI/ML systems in production.
- Experience in an evolving SaaS, platform or infrastructure product environment is strongly advantageous.
- Familiarity with experimentation platforms, AI productivity tools and understanding of access management and security considerations for agentic systems is a plus.
Benefits
- 25 days’ holiday + bank holidays
- Option to buy or sell 5 extra annual leave days per year
- Vitality Health Insurance, including private healthcare, virtual GP access, mental‑health support and wellbeing perks (50% off gym memberships -Virgin Active, Nuffield, PureGym)
- Pension with 5% matched contribution
- Regular team‑wide and company‑wide events
- 2 volunteering days per year to give back
- Remote‑first working environment with offices in London and Nottingham